Operational transformation

We turn business complexity into operating systems.

Businesses have grown more complex than the way they are managed. Northbound connects operations, data, processes and technology to close the gap between information, decision and execution.

Altar Hub
Animale
Arezzo
ArtCenter College of Design
Azzas 2154
Banco Real
Baw
Bondfaro
Boticário
BRTech Soluções Tecnológicas
Buscapé
C&A
Camicado
Cris Barros
CVC Corp
Dadri
Farm
Farm Rio ETC
Foxton
Guia-se Agências Digitais
iFood
Igreja Presbiteriana do Brasil
Inpas
Liza
Maria Filó
Marketdata
Nati Vozza
Natura
Oficina Reserva
Plusoft
Polishop
Renner
Reserva
Rock EncanTech
Santander
TecnoFábrica
Tivit
Uber
Vivo
Vokser
WT1
Youcom

Experience built inside real operations.

  • R$ 2.4 Bn+

    In annual revenue under management across digital and omnichannel ecosystems.

  • +30 Years

    Of corporate financial management, governance and risk mitigation.

  • 35% Reduction

    In CAPEX through vendor governance, contracts and technical architecture.

  • +6.5 Million

    Orders generated through data intelligence, personalization and applied AI.

  • +70 Professionals

    Led indirectly across bodyshop and headcount models.

  • +650% Growth

    In app share of digital revenue for retail companies.

Operational complexity

Businesses have grown more complex than the way they are managed.

Companies grow. New channels appear. Systems pile up. Data scatters. Processes cross departments. Decisions come to depend on spreadsheets, meetings and dispersed knowledge.

The problem is no longer a lack of information.

It is turning information into decisions — and decisions into execution.

Real DADRI OS Command Center screens — Commerce
Commerce
Real DADRI OS Command Center screens — Inventory
Inventory
Real DADRI OS Command Center screens — CRM
CRM

DADRI OS · real Command Center screens

Our thesis

We close the gap between information and decision inside companies.

  1. 01Understand
  2. 02Structure
  3. 03Connect
  4. 04Decide
  5. 05Execute

Operational transformation through digital systems.

Technology is a consequence. First we understand how the company needs to operate.

Where we step in

Three fronts, one starting point.

  • 01

    Operating Model

    Processes, accountability, governance, indicators and decision rules.

  • 02

    Digital Operating Systems

    Digital systems that turn the operating model into management and execution.

  • 03

    Data & Decision Systems

    Data, metrics, intelligence and automation connected to the decisions that need to be made.

Product, data, technology and AI are tools. The starting point is always the operation.

Digital Operating System

What if the company had its own operating system?

One management logic applied across the company's functions: indicators, relationships, alerts, decisions and execution connected in a shared operating model.

DADRI OS — tela de aplicativos com os Command Centers
DADRI OS · real system screen
DADRI OS domains
  • Commerce
  • Inventory
  • Finance
  • CRM
  • Partners
  • Product Lifecycle
  • Legal & Contracts
  • Projects / PMO

We turn business complexity into operating systems.

Explore the DADRI case
Operating knowledge

Structured knowledge about how companies operate.

Every operation we study deepens our understanding of how businesses work: which indicators matter, how they relate, where problems emerge and which decisions and actions can change the outcome.

Command Center Finance — tela real do DADRI OS
  1. Indicators
  2. Relationships
  3. Problems
  4. Decisions
  5. Actions
Selected cases

Decisions that changed the course of the operation.

Real stories with context, decision and what changed after we stepped in.

See cases
Social proof

What executives who worked with us say.

“I only have one thing to say: Rafa is truly 'one of ours'. Simply incredible. I loved getting to know them and I can only thank them for everything they did for us.”
Adriana BarrosAdriana BarrosCEO · DADRI Shop
“Great belief in Rafa — for sure, he showed far more than we expected, and that, in fact, was what shone brightest in moving forward with our challenges.”
Heloá GoesHeloá GoesCFO · DADRI Shop
“Commitment to results, collaboration and excellence in deliveries. A partnership that made a real difference.”
Alexandre VittiAlexandre VittiGeneral Director · Agencia DSP
“High-impact work, with a rare ability to align stakeholders, connect dots between silos and translate complexity into action.”
Luciana GurgelLuciana GurgelVice President of Marketing · Amazon
“Rafa combines strategic vision, technical depth and people-centered leadership. Has a rare ability to connect dots between silos and translate complexity into action.”
Claudio VoivodicClaudio VoivodicTechnology Director · Grupo Azzas
“Motivation, execution capability and commitment to quality were always present, helping raise the level of the team's deliveries.”
Kadu ZagattiKadu ZagattiRegional Sales Director · Salesforce
“Determination, responsibility and dedication in everything they do, with great professionalism.”
Clareliza FonsecaClareliza FonsecaCourse Director · CCAA
“They always sought the best solution for the business without losing focus on user experience. Speed, responsibility and a strong sense of leadership were always present.”
Constança ValConstança ValConsumer Product Leader · Mercado Livre

Executive leadership built inside large operations.

Meet the people behind Northbound
Next step

Where is operational complexity keeping your company from deciding or executing better?

Tell us what is happening.

WhatsApp
Send us an email!
Rua Pais Leme, 215, Conjunto 1713Pinheiros · São Paulo · SP · 05424-150 · Brazil